Privacy policy

Privacy Policy

Last updated: June 3, 2026

M2 Creators ("we", "us", "our") operates the website M2Crafted.com and provides products and services through our online store powered by Shopify (the "Services").

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, place an order, contact us, or otherwise interact with our Services.

By using our website and Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal information we collect

Depending on how you interact with our website, we may collect the following personal information:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Products purchased
  • Order history
  • Payment confirmations
  • Shipping details
  • Return and refund information
  • Account information, such as usernames and preferences
  • IP address
  • Browser information
  • Device information
  • Operating system
  • Website usage information
  • Communications sent to us through email, forms, social media, or customer support

How we collect information

We collect personal information:

  • Directly from you when placing an order or contacting us
  • Automatically through cookies and tracking technologies
  • Through Shopify and integrated services
  • Through advertising and analytics platforms
  • Through social media integrations

How we use your information

We use personal information to:

  • Process payments and fulfill orders
  • Arrange shipping and provide order updates
  • Handle returns and refunds
  • Provide customer support
  • Improve our website, products, and services
  • Send marketing and promotional communications
  • Measure advertising performance
  • Prevent fraud and protect our business
  • Comply with legal obligations

Facebook and Instagram advertising

We use technologies provided by Meta Platforms, including Facebook and Instagram advertising tools.

These technologies may include:

  • Meta Pixel
  • Meta Conversion API (CAPI)
  • Cookies
  • Similar tracking technologies

These tools may collect information such as:

  • Pages viewed
  • Products viewed
  • Items added to cart
  • Purchases completed
  • Device information
  • Browser information
  • IP address
  • Advertising identifiers

This information may be used to:

  • Measure advertising performance
  • Track conversions
  • Create Custom Audiences
  • Create Lookalike Audiences
  • Deliver personalized advertisements
  • Improve advertising effectiveness

Meta may combine information collected through our website with information already available within its platforms.

For more information, please visit:

https://www.facebook.com/privacy/policy

Cookies and tracking technologies

Our website uses cookies, pixels, tags, and similar technologies provided by:

  • Shopify
  • Meta (Facebook and Instagram)
  • Google
  • Analytics and advertising partners

These technologies help us:

  • Remember your preferences
  • Improve website functionality
  • Analyze traffic
  • Measure marketing campaigns
  • Display relevant advertisements

Where required by law, we will request your consent before placing non-essential cookies on your device.

How we share information

We may share personal information with:

  • Shopify, to operate our online store
  • Payment providers, to process payments
  • Shipping providers, to deliver orders
  • Analytics providers, to understand website usage
  • Advertising partners, including Meta and other marketing platforms
  • Legal authorities when required by law

International data transfers

Some of our service providers may process personal information outside the European Economic Area (EEA).

When this occurs, appropriate safeguards are used to protect your information in accordance with applicable laws.

Data retention

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

Your privacy rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability

To exercise these rights, please contact us using the details below.

Children's privacy

Our website and Services are not intended for children under the age of 16.

We do not knowingly collect personal information from children.

Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated revision date.

Contact

M2 Creators

Verlaatweg 74-K
8243 PS Lelystad
The Netherlands

Email: info@m2crafted.com

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us.