Terms of service
Terms of Service
Last updated: May 7, 2026
OVERVIEW
Welcome to M2 Creators.
Throughout the website, the terms “we”, “us” and “our” refer to M2 Creators. We operate this website and online store, including all related content, products, services and tools, to provide you with a secure and personalized shopping experience.
Our store is hosted by Shopify, which allows us to offer our products and services online.
By visiting our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy.
If you do not agree with these Terms, please do not use our website or services.
SECTION 1 — ONLINE STORE USE
By using this website, you confirm that you are at least the age of majority in your country or region of residence.
You agree not to use our products or services for any illegal or unauthorized purpose.
You may not transmit viruses, malware or harmful code through our website.
SECTION 2 — PRODUCTS & SERVICES
We specialize in creative, handcrafted and 3D printed products, including collectibles, decorative items, models and custom-made products.
Because many of our products are individually produced or hand-finished:
• Small variations in color, texture, finish or layer lines may occur
• Product colors may appear differently depending on your screen or device
• Hand-painted items may contain slight artistic differences
• Product photos are intended as visual representations and the final product may vary slightly
These characteristics are considered part of the handcrafted and 3D printing process and are not considered defects.
Some products may be intended for decorative purposes only and should be handled with care.
We reserve the right to modify or discontinue products at any time without notice.
SECTION 3 — CUSTOM & MADE-TO-ORDER PRODUCTS
Some products are custom-made or produced specifically for each order.
By placing an order for a personalized or made-to-order item, you acknowledge that:
• Production may begin shortly after purchase
• Cancellation may not be possible once production has started
• Personalized or custom-made products are non-refundable unless damaged or defective upon arrival
Customers are responsible for providing accurate personalization details and uploaded references.
SECTION 4 — ORDERS & PAYMENTS
All orders are subject to acceptance and availability.
We reserve the right to refuse, limit or cancel any order at our sole discretion.
Prices are subject to change without notice.
You agree to provide current, complete and accurate billing and payment information for all purchases.
SECTION 5 — SHIPPING & DELIVERY
Shipping times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
• Shipping carriers
• Customs processing
• Weather conditions
• International shipping delays
• Circumstances outside our control
Risk of loss transfers to the customer once the order has been handed to the shipping carrier.
SECTION 6 — RETURNS & REFUNDS
Returns and refunds are handled according to our Return & Refund Policy.
Custom-made, personalized and made-to-order products are generally non-returnable unless damaged or defective upon delivery.
SECTION 7 — INTELLECTUAL PROPERTY
All content on this website, including:
• Logos
• Product designs
• Images
• Text
• Graphics
• Branding
• Product photos
• 3D models
• Digital designs
are the property of M2 Creators unless otherwise stated.
You may not copy, reproduce, resell or use our content without prior written permission.
SECTION 8 — THIRD-PARTY SERVICES & LINKS
Our website may include links to third-party websites, services or tools.
We are not responsible for the content, policies or practices of third-party websites or services.
Use of third-party services is at your own risk.
SECTION 9 — SHOPIFY PLATFORM
Our online store is powered by Shopify. However, all purchases, products and customer interactions are handled directly by M2 Creators.
Shopify is not responsible for any products, orders or customer issues related to purchases made through our store.
SECTION 10 — PRIVACY
Your use of this website is also governed by our Privacy Policy.
SECTION 11 — USER FEEDBACK & CONTENT
If you submit reviews, comments, photos, suggestions or other content to us, you grant M2 Creators permission to use, display and share such content for marketing, promotional or business purposes.
You confirm that any content you submit does not violate the rights of third parties.
SECTION 12 — WEBSITE ACCURACY
We do our best to keep all information accurate and up to date.
However, occasional errors, inaccuracies or omissions may occur regarding:
• Product descriptions
• Pricing
• Availability
• Shipping estimates
We reserve the right to correct any errors or cancel orders if necessary.
SECTION 13 — PROHIBITED USE
You may not use this website:
• For unlawful purposes
• To violate intellectual property rights
• To distribute harmful software
• To spam, scrape or abuse the website
• To interfere with website security or functionality
We reserve the right to terminate access to our website or services for violations of these Terms.
SECTION 14 — LIMITATION OF LIABILITY
To the maximum extent permitted by law, M2 Creators shall not be liable for indirect, incidental or consequential damages arising from:
• The use of our website
• Delays in shipping
• Product misuse
• Temporary service interruptions
• Third-party services or providers
Our total liability shall never exceed the amount paid for the purchased product.
SECTION 15 — CHANGES TO THESE TERMS
We may update or modify these Terms of Service at any time.
Changes become effective once published on this page.
Continued use of our website after changes are posted constitutes acceptance of those changes.
SECTION 16 — GOVERNING LAW
These Terms of Service are governed by the laws applicable in the country where M2 Creators operates.
SECTION 17 — CONTACT INFORMATION
For questions regarding these Terms of Service, please contact:
M2 Creators
msquaredcreators@gmail.com
Verlaatweg 74-K
8243 PS Lelystad
The Netherlands
Chamber of Commerce Number: 98458221
VAT Number: NL868504415B01